We purchased a double garden door from Canadian Comfort in May 2008. In the past year or so, we noticed water seeping in during rain storms but couldn't find a source. We gave them a call, and the owner, Charles, arrived at our house within 20 minutes. After spending a good half hour searching for possible causes, he resealed the edges and told us to call him if there were any more issues. Today a massive downpour, and the water was still coming in. Well, Charles came back again with his colleague, pulled apart everything, and found the problem! We were EXTREMELY impressed with his work ethic and commitment to providing excellent service. You don't come across many companies who will perform such diligent service nearly 10 years on, which says a great deal. I would highly recommend Charles's company for anyone needing windows and doors. Service was outstanding!
Helen W. - 04/06/2017
Very Courteous and Respectful
The two men who came into my home to install windows were very courteous and respectful as they worked. They make a great statement for your company. Thank you, Trevor and Mike. See you when the next windows need doing.
Marlene C. - 04/04/2017
Their Work Was Excellent
Mike and Trevor were great. They cleaned some of the ceilings around an unreachable (to me), they cleaned sticks off the porch roof, and their work was excellent. They made this effortless for me.
Sarah P. – 03/30/2017
I was impressed with the workmanship. They were prompt and very neat. We are very happy.
Ian & Wanda M. - 3/15/2017
Respectful & Kind
They were both respectful and kind. Even with 15-20 cm of fresh snow that had fallen they got the job done quickly and efficiently. They even helped my daughter out when she got stuck in the deep snow.
Carol F - 03/15/2017
Trevor and Mike were very courteous and friendly. I would highly recommend them. The work was done quickly and to my satisfaction.
-Joey P. - 2/16/2017
I was very pleased with the window and door installation. Richard and Craig were very friendly, courteous, punctual, explained what they were doing. They cleaned up at the end of every workday and removed all garbage and old windows and doors. I would definitely recommend Canadian Comfort to friends, neighbors and clients. I was very happy with the sales agent John and the purchasing agent. The installation went seamlessly as well. I have several neighbors as well as a client interested in purchasing windows and doors, and I will be very happy to pass along your contact information. Thank You!
-Helene S. - 10/6/2016
3rd time using your company – always satisfied with products and installations.
Jamie D. 9/6/2016
Highly Recommended Service
We were extremely impressed with both the service and installation. We will be happy to recommend your company to all of our friends and coworkers. We will definitely call you when we have to replace our bay window.
Donna B. – 8/25/2016
Professional Window Installation
Our window install was completed today. As expected, a great job by Richard and Craig. The triple pan window looks great and changes the look of the house for the better. We have been very happy with our other North Star windows for a number of years. They still look new. We are happy to be repeat customers and we look forward to the next one! We appreciate the entire team’s skills and professionalism and we will be happy to recommend Canadian Comfort to our friends and family.
François C. - 8/17/2016
Above and Beyond Service
Richard and Craig – on time. Very respectful. Above and beyond my stringent standards. Craig cut the framing corners nice and tight. Neat clean up. Thank you both!
James A. – 8/9/2016
Trevor and Larry were great! I love my new windows, couldn’t be happier with my choice.
Jayne H. – 5/27/2016
Great Looking Windows
The windows look great. Installation was quick and painless – even in below 0 temperatures.
Aileen M. – 4/5/2016
Professional, Courteous Installers
Extremely professional installers (Trevor & Larry). Very courteous, friendly and informative. We would recommend them & your company to others. Everyone gets a 11 out of 10.
Melvin and Nancy – 2/12/2016
Job Well Done
The installers were prompt, courteous and did a fantastic job. I will definitely recommend the company to others. Thanks.
Sandra L. - 11/23/2015
Triple Panes Look Great & Keep Our House Quiet
We just had our Gentek windows installed and they are fabulous. Great look beautifies our home as well as providing great hot and cold efficiency. The triple pane has made a noticeable effect as far as sound it is silent in our home and we are on a bus route. It used to wake me up at 6:00 a.m. everyday not anymore. As well as the windows about which I cannot say enough is your installation.
Richard and Craig are fantastic. Their attention to detail and professionalism was a pleasure to see and be around. They were respectful, polite and had a great work ethic. As well, their install and finishing are excellent. We are so happy they were our installers.
Thank you very much and we will recommend your company to all our friends and neighbours.
Garry M. – 9/17/2015
A Job Well Done
Thanks so much to Canadian Comfort for a job so well done. From our first contact with Gary to measuring with Gary and Charles to installation by Richard and Craig, it was a pleasure each step of the way. Richard and Craig did a fantastic job installing 14 windows in 2 very long days. Our house is a century old home. It made for some difficult installations, and it was all done with ease by this very experienced team. The results are amazing, and both Richard and Craig were a pleasure to have working here. They were on time, hardworking, amazingly tidy, very professional and just really nice guys. We will recommend Canadian Comfort for sure!
Louise & Mike S. – 6/5/2015
We would like to thank Richard and Craig for the amazing job they did. They are two super nice guys. I would and will recommend them and Canadian Comfort.
Ernest & Patricia J. – 5/26/2015
This is the third time I’ve worked with you guys, and it is always a fantastic experience. I will see you again next year!
Tara L. – 5/7/2015
Replacement of My Doors
Thank you Trevor and Larry for the great professional services you performed April 29 and 30, 2015. You went beyond what is expected of you! Property management ordered the wrong front door for my house, and you fixed it! I never imagined taking a right hand door to left would take so much precision and patience! I can’t thank you enough Trevor for doing the switch! You treated me with great respect and listened to my concern that I could not lose another day of work and fixed the whole door to be a left side opening door! What a gentleman! And Larry, thank you for your absolute readiness when Trevor needed something! You were right on the ball! Big ups! I thank you Trevor (high five!) and Larry for being Trevor’s great right hand man! I feel like I have a new home, so much so, that I got some new curtain rods for my door windows!
Michelle – 5/1/2015
Awesome job! Everyone I dealt with at the company was all professional, accommodating and a pleasure to deal with.
Richard and Craig were fantastic – very professional. The door looks great. Thanks very much.
Dave H. – 4/30/2015
Great Job Done
Clean and nice all the way, especially under the weather like this. I really appreciate the job. Thanks.
Michael Y. – 11/22/2014
Craig and Richard were amazing. They worked ridiculously hard to finish a job that I’m sure should have taken two days. They barely stopped to eat lunch and worked well past what I’m sure they usually do. They deserve a bonus.
Lauren K. – 11/10/2014
Excellent Product and Installation
All work done to our complete satisfaction. Kudos to Richard and Craig. Great job!
Stefan & Judith B. – 10/23/2014
Very Pleased with Installers
They were very professional, knowledgeable and very skilled. Overall, they did an amazing job!
Gilles M. – 10/22/2014
Great Experience from Beginning to End!
Gary is fantastic, knowledgeable, kind; Charles is as well; Alisa is just so friendly and professional; and Richard and Craig did a fantastic job! Courteous, proud, happy, meticulous. Simply wonderful. Can’t say enough good things about our wonderful experience with Canadian Comfort. Thank you!
Monica E. – 10/8/2014
A Pleasure to Have in Our Home
Installers Richard and Craig were very professional, courteous, neat and a pleasure to have in our home. They were impressive.
Betty B. – 10/2/2014
Our house has been transformed. We are really pleased with the product. Trevor and Terry were courteous, answered all our questions and clearly provided quality workmanship. Thank you.
Pamela S. – 9/24/2014
The team was incredibly professional, courteous, respectful and knowledgeable. They took great pride in their work, and I felt very satisfied with the work they did. I would not hesitate to recommend them and Canadian Comfort.
Elise R. – 9/15/2014
Richard and Craig – An Amazing Team
I would highly recommend them and your product to everyone.
Gordon G. – 9/9/2014
I was extremely pleased. Trevor and Terry were very personable and professional. Thank you.
Patricia H. – 9/9/2014
Very Punctual and Courteous
Your staff was terrific. See you next year for our matching window. Thank you for making my kitchen even more beautiful.
Vaun F. – 9/2/2014
Very good, from the initial estimate to the final install. I will definitely be a repeat customer if required. Good job!
Grant Y. – 8/27/2014
On Time and Very Efficient
The installers were great, friendly and knew what they were doing! Thank you.
Nide T. – 8/25/2014
Professional and Courteous
Richard and Craig were very professional and courteous. They were very respectful of the existing property and very thorough in their cleanup. An excellent job, thanks!
Joe B. – 8/21/2014
This team was the most courteous and professional one I have ever seen. Thanks so much for sending them.
Ann C. – 8/6/2014
I am more than pleased with the installers’ professional behaviour and the work they provided. The quality of their labour is commendable and much appreciated. Excellent!
Constance C. – 7/24/2014
Absolutely Fantastic Experience
Richard and Craig should be commended for being so professional, courteous and just a pleasure to have in our home. They were awesome installers, very, very, very, very clean. It was all top notch workmanship. You can tell they both take pride in their jobs. I would recommend them to anyone. They are an asset to your company and represent you extremely well.
Chris O. – 7/17/2014
A Job Well Done
Being a former tradesman, I appreciated the professionalism of the installer. It was a job well done, and the site was left in a neat and clean manner. I was very pleased!
Ron Z. – 7/16/2014
Very efficient, courteous and clean crew, I would certainly recommend Canadian Comfort to others. Super job, thank you!
J.N. – 6/30/2014
The Windows Look Perfect
Your company installed new windows in our house on the 19th and 20th of June. I would like to thank the people who provided such wonderful service.
The salesperson, Jeff David, did an excellent job in meeting our needs. The windows he recommended look perfect in each of the rooms.
Trevor and Terry who installed the windows are an excellent team. They worked well together and were totally professional in the manner in which they did the installation. Their work was absolutely first class. They cleaned everything after they finished each room, were very friendly to us and it was a pleasure to have them in our home.
Please convey our thanks to all of these people for the job they performed to our utmost satisfaction.
It has been a pleasure dealing with your company, and we would be pleased to recommend you to our friends and anyone who might like to receive information about your company.
Ron & Eleanor C. – 6/27/2014
Trevor and Terry were very polite, excellent workers and very clean. Keep up the excellent service.
Katherine F. – 6/11/2014
The work crew was fabulous. They did a lot of work in a short time frame.
Nancy M. – 6/6/2014
On Time and On Budget
I have been remiss in not thanking you for the windows which you recommended for our beautiful heritage home in Rockcliffe, Ottawa.
We reluctantly had to replace 32 leaded glass windows original to the home 84 years ago. You designed 32 leaded-glass-like windows which are breathtakingly beautiful, as well as practical. Our actual views have improved because we can see out of these new windows much better than the old, worn window panes.
Please feel free to use this letter, which I am writing unsolicited, as a reference for your quality.
Many, many thanks,
PS: You were on time and on budget.
Michael K. – 6/2014
Trevor, Terry and Dan did a great job. They were quiet, clean and hardworking. The resulting job looks better than I thought possible.
Michael K. – 5/30/2014
Total satisfaction! I will highly recommend.
Mrs. T. Peachy – 5/20/2014
They did a wonderful job – highly recommended to others. Thanks so much.
Carol S. – 5/14/2014
Trevor and Terry were excellent – their workmanship, professionalism, etc.
Sue B. – 5/14/2014
The men took the time to do a meticulous job. It’s nice to see installers take pride in their work! I would definitely recommend them!
Joanna B. – 5/13/2014
I have already recommended Canadian Comfort to my neighbours (two have chosen your service). Your store staff and installers are courteous and are very able in their jobs.
A Great Experience
We were very pleased with the sales person, Gary, and his knowledge, Charles, when he measured, and Richard and Josh with installation. It was a great experience!
Very efficient, courteous and clean crew.
Skilled and Knowledgeable
Steve and Trevor were an “A” team: prompt, skilled, helpful and knowledgeable. Gold stars all around! Thanks guys!
Above and Beyond
Hank and Charles were great to deal with. Charles went above and beyond to accommodate my construction schedule. The installers were professional and punctual. I will be calling next year to get the siding and capping around the garage redone. I will recommend to others.
We had a great product and service the first time (with door), and, as we expected, it was great again with our big and small windows. Thank you!
Trevor and Terry were obviously consummate professionals. I am very pleased and would highly recommend Canadian Comfort to others.
They were very professional and awesome to have on the job. These two men are the reason I will refer your company to my friends and family.
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