We’re Your Go-to Source for North Star Windows in Ottawa

Whether you need to let the breeze in or simply want a clear view of your surroundings, superior windows are the answer. At Canadian Comfort, we are happy to offer warrantied, durable, first-rate replacement windows to Ottawa’s savviest homeowners – you included!

Window Styles
We offer many different styles of windows to best fit the look of your home as well as your personal taste:
  • Picture fixed (panoramic view, non-operative)
  • Double-hung tilt (both sashes tilt in for easy cleaning)
  • Hopper (bottom-hinged window; opens inward)
  • Double slider tilt-in (left or right-side ventilation)
  • Casement (cranks open 90? for easy cleaning; multi-point locks for security)
  • Awnings (protects against bad weather and provides ventilation)
  • Single-hung tilt (perfect for air conditioners)
  • Single slider pop-in sash (opens easily by rolling with brass wheels)

Our products include two brands – North Star and Gentek – which have stood the test of time in providing the highest quality windows.
Canadian Comfort
North Star vinyl windows
Gentek windows
The North Star Difference

Looking for something that exceeds industry standards in window construction? Look no further than North Star Windows, which feature:

- Vinyl windows guaranteed against faults in
  manufacturing or defective materials
- Lifetime warranty on window hardware
- Low-E 366 performance glass

Gentek — Outstanding for Nearly 50 Years

Eager to couple a low-maintenance finish with outstanding beauty and strength? Gentek’s quality-crafted and eco-friendly windows are for you. They come with:

- Lifetime limited warranty on vinyl sash and
  main frames, moving parts, and insulating glass units
- Energy efficient low-E and argon gas-filled windows

Double Hung Tilt-In Windows
Casement Windows
Awning Windows
Basement Window
Hopper Windows

Points to Ponder When Buying Windows

Does your contractor have an office or showroom?
We have a 15,000 sq. ft. facility with a 5,000 sq. ft. showroom and over 60 windows and doors on display.

Does your contractor have a service department?
We do. We can service what we sell. Unlike most window companies, we do not shut down in the off season. Our office is open year-round since 1968 and boasts a 10-year labour guarantee.

Is your contactor a member of the BBB?
We have been a member of the BBB since 1968 and have been Honour Roll Members (complaint-free status) since 2005. Check the status of our competitors by calling the BBB at 613-237-4856.

How long has your contractor been in business?
We have installed tens of thousands of windows since 1968, all CSA certified. Written references are available upon request.

Does your contractor want a big deposit?
A 10% deposit is sufficient. More than 10% suggests little to no working capital to purchase your product. No working capital cannot support a customer guarantee.

Low price bargains!
Low quality products are always cheaper. No Low-E/Argon and Low “R” factor contribute to higher energy costs. Add poor installation techniques and shoddy workmanship, and you’re stuck with a poor quality job.

Who guarantees the window?
All of our products are C.W.D.M.A. and Energy Star certified. We sell only top-quality products that are guaranteed for life, in writing, by the manufacturer.

After sales service.
When a contractor gives a low price, usually after the job is complete and paid for, service is non-existent, even if you have a workmanship guarantee. Be aware of the “hook and ladder” type of operation.

Does your contractor have Workman’s Compensation?
Our in-house installers do. Without Workman’s Compensation Insurance, if the contractor or his employees are injured on the job, you can be sued for any medical or other expenses incurred as a result.

Does your contractor have Liability Insurance?
We have a $2 million Liability Insurance policy. If your contractor does not have insurance and damages your property, or there is an injury to an innocent bystander, it then becomes your responsibility.

Find Your Perfect Window
With designs aplenty, there is sure to be one window that suits your style. Click on any window below to learn the advantages it will bring to your home.
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