Does your contractor have an office or showroom?
We have a 15,000 sq. ft. facility with a 5,000 sq. ft. showroom and over 60 windows and doors on display.
Does your contractor have a service department?
We do. We can service what we sell. Unlike most window companies, we do not shut down in the off season. Our office is open year-round since 1968 and boasts a 10-year labour guarantee.
Is your contactor a member of the BBB?
We have been a member of the BBB since 1968 and have been Honour Roll Members (complaint-free status) since 2005. Check the status of our competitors by calling the BBB at 613-237-4856.
How long has your contractor been in business?
We have installed tens of thousands of windows since 1968, all CSA certified. Written references are available upon request.
Does your contractor want a big deposit?
A 10% deposit is sufficient. More than 10% suggests little to no working capital to purchase your product. No working capital cannot support a customer guarantee.
Low price bargains!
Low quality products are always cheaper. No Low-E/Argon and Low “R” factor contribute to higher energy costs. Add poor installation techniques and shoddy workmanship, and you’re stuck with a poor quality job.
Who guarantees the window?
All of our products are C.W.D.M.A. and Energy Star certified. We sell only top-quality products that are guaranteed for life, in writing, by the manufacturer.
After sales service.
When a contractor gives a low price, usually after the job is complete and paid for, service is non-existent, even if you have a workmanship guarantee. Be aware of the “hook and ladder” type of operation.
Does your contractor have Workman’s Compensation?
Our in-house installers do. Without Workman’s Compensation Insurance, if the contractor or his employees are injured on the job, you can be sued for any medical or other expenses incurred as a result.
Does your contractor have Liability Insurance?
We have a $2 million Liability Insurance policy. If your contractor does not have insurance and damages your property, or there is an injury to an innocent bystander, it then becomes your responsibility.
Find Your Perfect Window
With designs aplenty, there is sure to be one window that suits your style. Click on any window below to learn the advantages it will bring to your home.