I wrote a review on BBB in which I gave this company a five star rating. Now close to a month later I am writing on their home page to repeat it. This company did a fantastic job. The difference from before and after is amazing. The outside noise is diminished considerably and the warmth retained in the home will save me a fortune in heating this winter. I have been parading neighbour's through my home just to show off the quality workmanship. My sister is jealous as she went through another company to have windows done and is still not happy especially after seeing what your company has done. Your customer service is wonderful. You gave an accurate time line from start to finish of the work to be done. The team doing the work were friendly and awed me with their skill. You call yourselves a small family owned company but I'll just bet your extended customer family is growing every day.
Andy M. – 10/8/2021
Straight Forward, Honest Approach
If you are looking for a window or door company that will work with you and make sure you are happy. Look no further! I can’t thank John the Sales guy enough with his straight forward, honest approach. He listens to what the customer wants, answers your questions, gives advise but will not push you and works with the customer. The installation from Trevor and Mike was also a great experience. I ordered and had them install a patio door last year. With how well everything went from start (Sales) to finish (install) I ended up ordering and having them change all of my windows and doors in my whole house last week. I’ve had a lot of neighbors and people walking by my home stopping and commenting on how nice the windows and doors look. I would not hesitate to recommend John and his team Trevor and Mike to anyone looking to replace windows and doors. I’m also in the customer service business so I tend to be a hard critic. Good sales and service isn’t easy to find but these guys nail it! Thank you again
Excellent Work Ethic
I would like to take this opportunity to inform you how pleased my wife and I are with our new windows and patio door.
I’d also like to commend your installers, Mr. Richard Bergeron and Mr. Tom Scott for their professionalism and excellent work ethic. They were both polite and thoughtful and answered any questions I had. I appreciated their attention to detail, no matter how small and was also very pleased with the manner in which they cleaned up once the job was completed.
We would not hesitate to recommend your company to anyone needing new windows and/or doors.
Terry B. – 9/4/2018
Fantastic Job from Start to Finish
Fantastic job of replacing 24 windows and a Patio door at my house. John, Trev and the staff there did an amazing job of sales consultation and installation from start to finish. I have already seen the difference in keeping the heat, and in the last 2 weeks, the house is cooler with the AC. The quality of workmanship in installation was just meticulous. Thanks very much. I highly recommend you guys!
Masters of Their Craft
Outstanding service from start to finish! My new windows and doors look and work great. Richard and Mo are masters of their craft. They were fast, professional, and left my home clean. John, our sales person explained everything thoroughly and made sure the products were exactly what we needed. I shopped around before buying and for the quality of their products their prices were the best. I will definitely recommend Canada Comfort to my friends and family! Thanks Guys!
Professional Window Installation
Our window install was completed today. As expected, a great job by Richard and Craig. The triple pan window looks great and changes the look of the house for the better. We have been very happy with our other North Star windows for a number of years. They still look new. We are happy to be repeat customers and we look forward to the next one! We appreciate the entire team’s skills and professionalism and we will be happy to recommend Canadian Comfort to our friends and family.
Great Job Done by Canadian Comfort
Another great job done by Canadian Comfort. Not a surprise! Everything went smoothly, from the beginning to the installation to the inspection of the windows. Windows installed by Trevor and his team, exceptional workmanship, and very friendly. Chelsea at the front desk is always very helpful and accommodating in scheduling the installation and following up with any questions you may have. Charles, the owner is simply fantastic. Thank you all for the great Job you are doing.
Above and Beyond
Hank and Charles were great to deal with. Charles went above and beyond to accommodate my construction schedule. The installers were professional and punctual. I will be calling next year to get the siding and capping around the garage redone. I will recommend to others.
Great Experience from Beginning to End!
Gary is fantastic, knowledgeable, kind; Charles is as well; Alisa is just so friendly and professional; and Richard and Craig did a fantastic job! Courteous, proud, happy, meticulous. Simply wonderful. Can’t say enough good things about our wonderful experience with Canadian Comfort.
Thank you! Monica E. – 10/8/2014
On Time and On Budget
Dear Gary, I have been remiss in not thanking you for the windows which you recommended for our beautiful heritage home in Rockcliffe, Ottawa.
We reluctantly had to replace 32 leaded glass windows original to the home 84 years ago. You designed 32 leaded-glass-like windows which are breathtakingly beautiful, as well as practical. Our actual views have improved because we can see out of these new windows much better than the old, worn window panes.
Please feel free to use this letter, which I am writing unsolicited, as a reference for your quality.
Many, many thanks,
PS: You were on time and on budget.
Michael K. – 6/2014
Solid Windows, Solid Service
Solid windows, solid service for me since 1991. I drive by my first home (sold 2004) that I replaced windows, front entry door, and sidelight with beautiful glass in 1991 and the windows and doors still look amazing today. I’m sure they are very much appreciated today for their energy efficiency. My second home today has ‘all’ Canadian Comfort windows, doors, and patio door. We are warm in the winter and cool in the summer. I could not believe the expertise and carpentry that the installers have and the length of time working with the company. A well seasoned company from sales to installation to service. Well done Canadian Comfort. Thank you.